Privacy Policy - Effective Date: January 15, 2025

Privacy Policy

At delpharviona, we respect your privacy and are committed to protecting your personal information. This comprehensive policy explains how we collect, use, store, and safeguard your data in accordance with Australian privacy laws and international best practices.

1

Information We Collect

We collect various types of information to provide and improve our financial education services focused on understanding economic indicators. The information we gather includes:

Personal Information You Provide

  • Name, email address, and contact details when you register for our programs
  • Educational background and professional experience for course customization
  • Payment information processed securely through our payment partners
  • Communication preferences and learning goals
  • Content you create through our interactive learning modules

Information Collected Automatically

  • Device information including browser type, operating system, and IP address
  • Usage data such as pages visited, time spent on content, and learning progress
  • Location data (general geographic region) to comply with local regulations
  • Cookies and similar tracking technologies for site functionality

We never collect sensitive financial information such as bank account numbers or investment portfolios. Our focus is purely educational content delivery.

2

How We Use Your Information

Your personal information serves several important purposes in delivering our educational services effectively:

Purpose Legal Basis Data Used
Course delivery and progress tracking Contract performance Learning progress, preferences
Customer support and communication Legitimate interest Contact details, inquiry history
Payment processing Contract performance Billing information, transaction records
Site improvement and analytics Legitimate interest Usage data, feedback

We also use aggregated, non-personal data to improve our educational content and understand learning trends in economic indicator education. This helps us develop more effective teaching methods and course materials.

3

Data Sharing and Third Parties

We maintain strict controls over who can access your personal information. We share data only in specific circumstances:

Service Partners

We work with trusted partners who help deliver our services. These include payment processors, email service providers, and cloud hosting services. All partners sign data processing agreements and must meet our security standards.

Legal Requirements

We may disclose information when required by Australian law, court orders, or to protect our legal rights and the safety of our users. This includes cooperation with regulatory authorities when necessary.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business. You would be notified of any such change and your rights regarding your data.

We never sell personal information to third parties for marketing purposes. Your data is used solely to provide and improve our educational services.

4

Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 and other Australian privacy legislation, you have several important rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you
  • Correction: You can ask us to correct inaccurate or incomplete information
  • Deletion: You can request deletion of your personal information in certain circumstances
  • Portability: You can request your data in a structured, machine-readable format
  • Restriction: You can ask us to limit how we use your information
  • Objection: You can object to certain types of data processing

How to Exercise Your Rights

To exercise any of these rights, contact us at info@delpharviona.com with your request. We'll respond within 30 days and may need to verify your identity to protect your privacy. There's no charge for most requests, though we may charge a reasonable fee for excessive or repetitive requests.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

5

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

Technical Safeguards

  • SSL encryption for all data transmission
  • Regular security audits and vulnerability assessments
  • Secure data centers with physical access controls
  • Employee access controls and regular security training
  • Automated backup systems with encrypted storage

Organizational Measures

  • Data protection policies and procedures
  • Regular staff training on privacy and security
  • Incident response procedures for potential breaches
  • Regular review and updating of security practices

While we implement industry-standard security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.

6

Data Retention and Deletion

We retain personal information only as long as necessary to fulfill the purposes for which it was collected:

Data Type Retention Period Reason
Course enrollment and progress 7 years after completion Educational records compliance
Payment and billing information 7 years Tax and accounting requirements
Marketing communications Until unsubscribe Ongoing communication consent
Support inquiries 3 years Service improvement and reference

When data reaches the end of its retention period, we securely delete or anonymize it. You can also request earlier deletion of your information, subject to legal and business requirements.

7

International Data Transfers

As part of our operations, some of your personal information may be transferred to and processed in countries outside Australia. This includes:

  • Cloud hosting services located in secure data centers globally
  • Email and communication platforms with international infrastructure
  • Payment processing through international financial networks

When we transfer data internationally, we ensure appropriate safeguards are in place:

  • Data processing agreements with adequate protection standards
  • Transfers only to countries with adequate privacy protection
  • Additional security measures for sensitive information

All international transfers comply with Australian privacy law requirements and maintain the same level of protection as if your data remained in Australia.

8

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and learning platform:

Essential Cookies

These cookies are necessary for basic site functionality, including login sessions, course progress tracking, and security features. You cannot opt out of essential cookies while using our services.

Analytics Cookies

We use analytics cookies to understand how users interact with our content, which helps us improve our educational materials and user experience.

Marketing Cookies

These cookies help us deliver relevant content and measure the effectiveness of our educational programs. You can opt out of marketing cookies through your browser settings.

You can manage cookie preferences through your browser settings, but disabling certain cookies may limit site functionality and your learning experience.

9

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes:

  • We'll notify active users by email at least 30 days before changes take effect
  • We'll post the updated policy on our website with a clear effective date
  • We'll highlight significant changes in our notification
  • You'll have the opportunity to review changes before they apply to you

Your continued use of our services after the effective date constitutes acceptance of the updated policy. If you don't agree with changes, you can close your account and request data deletion.

Privacy-Related Inquiries

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Privacy Officer
delpharviona Financial Education
DUBBO, 2830, New South Wales, Australia

Email: info@delpharviona.com
Phone: +61262629408

We respond to privacy inquiries within 5 business days and aim to resolve concerns promptly and transparently.